Employment

The Operations Services Coordinator provides administrative and operational support to the Facility Operations department to help ensure efficient day-to-day operations, project coordination, vendor communication, and departmental organization across T-Mobile Center.

The Event Coordinator is responsible for providing professional client services support in the planning, organization and management of events within the facility. Coordinate and monitor the logistics of these events, and all event coordination tasks after events are booked through their conclusion. Ensures tenant requirements are met, and facility rules, regulations and policies are adhered to by serving as a liaison between the facility and tenants.  Maintains positive rapport and forms strong client relationships.

The Director, Event Services leads the planning, coordination and execution of T-Mobile Center events to ensure they are safe, organized and successfully delivered. This role leads the Event Services team, serves as a key contact for clients and internal partners, and oversees event readiness, communication, budgets and issue resolution.

The Environmental Services Lead is responsible for performing and leading daily housekeeping operations throughout all areas of the arena before, during, and after events to ensure a clean, safe, and welcoming environment for guests, clients, and employees.  This role supports supervisory staff by delegating tasks, monitoring work quality, and providing direction to housekeeping attendance while actively participating in cleaning operations. 

Facility Maintenance Worker is responsible for ensuring the functionality of the venue prior, during and after events.  Performs various maintenance tasks including, but not limited to painting, carpentry, plumbing, masonry, mechanical repairs, snow removal and electrical or construction tasks as they arise to ensure the venue is looking and functioning to its best potential.   This position is also involved in the alteration, maintenance and repair of building equipment and assigned maintenance projects. 

The Graphic Designer is responsible for producing both digital and print assets that support departments including Marketing, Ticket Sales, Partnerships, Premium, and Event Presentation. The ideal candidate thrives in a fast-paced environment, is highly organized, and has a passion for live events, sports, storytelling, and guest engagement.

The Manager Facility Operations is responsible for ensuring the functionality of the venue prior, during, and after concerts and events.  This position will perform various maintenance tasks such as painting, plumbing, electrical, heating/ air conditioning systems or construction tasks as they arise to make sure the venue is looking and functioning to its best potential. This individual will oversee daily, weekly, monthly scheduled cleaning and maintenance projects, and will assess venue needs on an ongoing basis.

The Private Event Sales Manager is responsible for generating and managing private event sales for T-Mobile Center. This role focuses on prospecting new business, maintaining client relationships, and achieving established revenue goals.

The Sales Manager will execute sales strategies, manage assigned accounts, and support the overall private events sales plan under the direction of senior leadership. The ideal candidate is a motivated sales professional with strong closing skills, excellent communication abilities, and experience in event sales or hospitality. Cold calling, in-person prospecting, and active pipeline management are expected components of this role.

Shift - 3:30pm - 12am

The Security Officer is responsible for maintaining the safety and security of T-Mobile Center guests, employees, vendors, and assets through continuous patrol, observation, and documentation. This role serves as a primary point of contact for security-related issues and supports incident prevention, response, and de-escalation efforts throughout the venue. Security Officers also provide customer service assistance and coordinate with local public safety agencies as needed to support the safety and security objectives of T-Mobile Center.

Security Officers are expected to demonstrate exemplary conduct, appearance, and professionalism while on duty. Officers must comply with departmental performance, conduct, and attendance standards and perform all duties calmly and efficiently, even in rapidly changing or high-pressure situations. Officers are expected to interact with guests, vendors, and employees in a courteous and professional manner and comply with all legal, ethical, and operational directives provided by Security Supervisors or Security Management.

The Environmental Services Supervisor will provide direction, support, training and motivation for post-event housekeeping staff and contracted services within T-Mobile Center.  This role requires maintaining the highest possible standards and integrity is of utmost importance. 

Changeover Conversion Crew Lead supervises and works with conversion part-time operations staff, for the set-up and breakdown functions of the facility for events (i.e., stage, risers, basketball floor, hockey dasher system, chairs and tables, lobby area, dressing rooms, press room, etc.).

Conversion Crew members are responsible for converting the building for various events including installation and removal of the basketball floor, retractable seating, stages, moving furniture and various other duties involving set up for each event. This physically demanding position requires candidate be able to work in a fast-paced team environment and be available to work a flexible schedule revolving around event calendar as needed which includes evenings, weekends and holidays.  This is a great part-time year round opportunity where work hours are event driven.

Event Staff team members are stationed at various posts throughout the building during events.  The position entails greeting, directing guests through metal detectors or wands, scanning tickets, checking bags, answering guests’ questions and informing guests of show and facility rules to ensure the safety of the facility and guests.

Floor Technicians will be responsible for overall floor maintenance and care.  Completing any assigned floor care or projects in office space areas, general areas, restrooms, entrance ways, stairwells and elevators. Floor Technicians also ensure equipment is kept in proper working order and have good working knowledge of the uses of various floor care chemicals.

Typical schedule is overnight however must be flexible based on the start and end time of various scheduled events. 

Guest Services Representatives are responsible for delivering best-in-class service to ensure an exceptional guest experience for all internal and external guests of T-Mobile Center. 

Housekeeping Associates are responsible for ensuring the cleanliness and upkeep of all general areas, restrooms, dressing rooms, entrance ways, stairwells, elevators, escalators, exteriors prior, during and after events.  This position requires an eye for details and the ability to perform under pressure and follow verbal instructions associated with cleaning in a fast-paced environment. Housekeeping staff is expected to work cohesively with all employees of T-Mobile Center to maintain a superior level of service.  

The Lead Event Housekeeping Attendants will be responsible for leading and delegating tasks to housekeeping staff and ensuring completion of assigned tasks including but not limited to the cleanliness and upkeep of all assigned areas, restrooms, dressing rooms, entrance ways, stairwells, elevators, escalators, exteriors.

 The IT Support Technician provides onsite technical support for T-Mobile Center employees, vendors and guests during events and daily operations.  This position assists with troubleshooting hardware, software, network connectivity, telecommunications, and event technology issues while delivering excellent customer service in a fast-paced entertainment venue environment.  

The IT Support Technician serves as a frontline technical resource supporting technology systems throughout the facility and assisting with the setup, maintenance, and operation of technology used during concerts, sporting events, family shows and special events.