Know before you go
Doors & Times
6:30 p.m. – All Doors
8:00 p.m. – Ghost
- Schedule subject to change
- Guest with GA/Pit passes may line up starting at 10 a.m. at the Oak St. entrance the day of the show.
- This is a phone-free show. See the phone policy for details. If you use mobile payments, your phone will be locked up. Please bring a credit or debit card for purchases.
T-Mobile Customer Perk and Expedited Entry
T-Mobile customers who enter through the T-Mobile customer entrance (including Metro by T-Mobile and MINT customers) will be randomly selected to receive an exclusive #GetThanked perk.
T-Mobile customers enjoy expedited entry at the T-Mobile customer entrance on Grand Blvd. by showing their T-Mobile Magenta Pass, available for download in the Manage section of the T LIFE app, or T-Mobile, Metro, or Mint branding on their phone screen.
Cash Not Accepted
T-Mobile Center is a fully cash-free venue. Guests may purchase concessions, tickets and merchandise with debit and credit cards. Contactless and mobile payment methods are available at concessions.
Cash no longer accepted.
A to Z Guide
General information, venue policies, and answers to FAQs for guests while attending events at T-Mobile Center can be found here.
Prohibited Items & Bag Policy
No backpacks, bags larger than 12x6x12, selfie sticks, tablet computers, outside food and beverage, pocket knives, any type of weapon, fake weapon or object resembling a weapon and chain wallets. A complete list of prohibited items can be found here.
Guests are encouraged to pack lightly when coming to T-Mobile Center events. To expedite entry and minimize screening touchpoints, bags are not to exceed 12x12x6 inches. Please note that all diaper bags and medical bags will be screened prior to entry.
Event Details
Phone-Free Show
This event will be a phone-free experience. Use of phones, smart watches and accessories will not be permitted in the performance space.
Upon arrival at the venue, all phones, smart watches and accessories will be secured in individual Yondr pouches that will be opened at the end of the event. Guests maintain possession of their devices at all times, and can access them throughout the event only in designated Phone Use Areas within the venue. All devices will be re-secured in Yondr pouches before returning to the performance space.
Costumes & Face Paint
Costumes are permitted with some exceptions. For the safety and experience of all guests, full-face coverings are permitted only after clearing security and must be removed if requested by our security personnel. Full face paint is permitted. Large costumes or headpieces as well as fake weapons and any other hazardous or distracting item determined at the sole discretion of our security personnel is NOT permitted.